WHAT IS IT?
This state toll free number main objective is offer accurate and timely information from the state of Baja California to the tourist entering to the same, providing information that allows knowing all the activities and tourist destinations that our region offers. At the same time timely assistance is provided to support any kind of emergency related to the tourist during his stay in the state.
WHAT SUPPORT SHOULD YOU EXPECT?
- Toll Free Number 24/7.
- Professional, personalized attention with empathy 100% bilingual.
- Personal Assistance.
- Response and attention to your questions.
- State Coverage
We need your opinion, for any questions or comments please send an email to the following address: assistance@baja.gob.mx
Helpful Links
The following websites you will find information and recommendations on Baja Travel and Destinations:- Baja Secretary of Tourism (SECTURE): www.descubrebajacalifornia.com
- Tijuana Visitors and Conventions Bureau (COTUCO Tijuana): www.descubretijuana.com
- Rosarito Visitors and Conventions Bureau (COTUCO Rosarito): www.rosarito.org
- Mexicali Visitors and Conventions Bureau (COTUCO Mexicali): www.cotuco.com.mx
- PROTURISMO Ensenada: www.proturismoensenada.org.mx
AUTHORITY ABUSE
If you feel you have been mistreated by any public official or authority applying the law, you can file a complaint with the State Secretariat of Tourism of Baja California. Please be sure to get the name of the person, agency, license and / or identification card number or patrol car as well as the place and time of the incident to report it immediately to our Toll Free Number Travel Information & Assistance 078 or the following email: assistance@baja.gob.mx
FOR INFORMATION OR ASSISTANCE:
Tijuana
Ave. Revolución #868-1, segundo nivel entre las calles 2da. y 3ra., Zona Centro, C.P. 22000
Tel: (664) 682-3367
TOURIST ASSISTANCE OFFICE
Av. Revolucion #842, entre calles 2da. y 3ra. Zona Centro, C.P. 22000
Tel: (664) 973-0424 y (664) 973-0430
assistance@baja.gob.mx
Ensenada
Blvrd. Lázaro Cárdenas y esquina con calle de Las Rocas #1477, Zona Centro, C.P. 22800
Tel: (646) 172-5444
Mexicali
Benito Juárez Blvd. & Francisco Montejano segundo piso.
Tel. (686) 566-1277 y 566-1116.
egmoreno@baja.gob.mx
Tecate
1305 Andador Libertad, Zona Centro.
Tel. (665) 654-1095.
tecatetur@baja.gob.mx
San Felipe
Ave. Mar de Cortés #142 Zona Centro C.P. 21850
Tel. (686) 557-1155.
sanfelipetur@baja.gob.mx
Playas de Rosarito
Carretera Escenica Tijuana-Ensenada #1029,
Ejido Mazatlan 22710, Rosarito, B.C.
Dentro de las instalaciones de Centro de Convenciones, Baja California Center
Tel. (664)609-7920
rosaritotur@baja.gob.mx
San Quintín
Carr. Transpeninsular #1, Km.178.3 Col. Santa Fe. C.P. 22940
Tel. (616) 165-3645.
rvillavicencio@baja.gob.mx